The goods are warranted against defects arising from faulty design. Workmanship and materials for a period of 12 months from the date of purchase subject to the following conditions.
The customer will notify the company or its authorized agent adequate opportunity to inspect, test and Provide remedy for which the customer will deposit the goods if so required by the company,
with the company's office / service centre along with original invoice, in the city where they are sold.
Inspection and test report of the company's office / service centre will be find and binding under the warranty for determining defects, repairs/ alterations required or carried out or certifying of the
goods thereafter.
To avail of this warranty services it is mandatory for the customer to register the product within 15 days from the date of purchase, any claim made in terms of this Warranty shall be made within
15 days of the consumer discovering any manufacturing defect, damage or failure which gives rise to claim.
Warranty will be valid only on producing the Life Time Warranty Number. In case the customer does not register through helpline number with unit serial number for the Life Time Warranty within
15 days from the date of purchase, the Life Time Warranty will be null & void.
The company or its authorized agent will be entitled to retain any defective part re placed under the warranty.
The customer will have no claim against the company, its employees and its authorized agents or franchisees under or pursuant to this warranty in respect of death or injury to the customer
or any other person or loss or damage to any property caused by or due to equipment failure, breakdown or accident, fire or operation or utilization of the goods otherwise than in accordance
with User Guide or by or due to any other cause or circumstance beyond the control of the company.
The company's liability under this warranty shall in no event and under no circumstances exceed the price paid by the customer to the company for the goods stated in the invoice.
The company will not responsible for any delay in servicing the appliances or any component due to reasons beyond its control.
The Warranty also excludes effects of normal wear & tear on the surface affecting the paint or finish of the product are not covered by this warranty.
Electric chimney parts like bulbs, electrical cord & plug and fittings used for installation of the product are not covered by this warranty. Glass or Glass products are not covered under
warranty from the date of purchase.
Whether defective item or components are to be replaced / repaired shall be left to the sole discretion of the company. In case of replacement of a part, the defective part removed
from the product will have to be given back to the company / authorized service centre and the same would become the property of the company.
All disputes are subject to Kolkata jurisdiction.
Life Time Warranty covers only the Motor of Electric Chimney.
This Warranty will be treated null and void if serviced by any unauthorized person.
The unit after the one year Warranty period has to be serviced (payable) at least twice in a year by our authorized service technicians if not entered into an AMC with the company.